Contact & FAQ | Sunfall Festival 2017

Feel free to drop us a line, else some frequently asked questions are below...



ENTRANCE AND ID

IF I’M UNDER 18 WILL I BE ALLOWED ENTRY TO SUNFALL?

No, we’re a strictly over 18s events – across the day and night.

WHAT ID SHOULD I BRING?

We accept passports, UK driver’s licenses or provisional licenses

DATES AND OPENING HOURS

WHEN DOES SUNFALL TAKE PLACE? WHAT ARE THE TIMINGS?

Sunfall will be held on Saturday 12th August 2017. Gates open at 12pm midday to Brockwell Park, the event will run to around 10.00pm (subject to license). Night events vary; please consult each venue for accurate times.

WHAT TIME IS LAST ENTRY?

Last entry to the day event is 8pm, last entry to the night events vary between venues – usually an hour before close.

TICKETING

WHAT DOES ONE SUNFALL TICKET GET ME?

One ticket will gain you entry into the daytime outdoor event in Brockwell Park and one night session of your choice.

WHERE CAN I BUY A SUNFALL TICKET?

Tickets can be purchased from our official vendor, Resident Advisor. Please direct ticket enquiries towards them at ticketsupport@residentadvisor.net

CAN I BUY A TICKET TO THE NIGHT-SESSIONS ONLY?

No, all tickets are joint tickets. On the night there may be limited sales on the door.

IF I LEAVE SUNFALL, WILL I BE ABLE TO GET BACK IN?

No, there’s no re-entry. The same applies to our night events..

ON THE DAY WHERE CAN I COLLECT MY LOST PROPERTY?

Lost property will be clearly labelled on site. Please ask the staff there for more information..

WILL I BE ABLE TO BRING MY OWN FOOD AND DRINK TO SUNFALL?

Not once you’ve reached the search teams, after then you cannot take food and drink onto the site – apart from one sealed plastic bottle of water. Local food and drink vendors will be available on site. No food and drink may be brought to the late night venues..

ARE DOGS ALLOWED INTO THE EVENT?

No pets are allowed on site. Assistance dogs will be permitted.

DISABILITY ACCESS DOES SUNFALL HAVE DISABLED ACCESS?

All disabled customers are welcome at Sunfall. There are a number of facilities on site to accommodate disabled customer’s needs, these vary from venue to venue. Not all disabled customer’s need use of these facilities but we will endeavor to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.

TRADERS

I’D LIKE TO TRADE AT SUNFALL, WHO CAN I CONTACT?

Please email info@sunfall.co.uk for more information.






Should you have any enquiries regarding the access and facilities at the festival please email

info@sunfall.co.uk