Contact & FAQ | Sunfall Festival 2017


IF I’M UNDER 18 WILL I BE ALLOWED ENTRY TO SUNFALL?

No, we’re a strictly over 18s events – across the day and night.

WHAT ID SHOULD I BRING?

We accept passports, UK driver’s licenses or provisional licenses

WHEN DOES SUNFALL TAKE PLACE? WHAT ARE THE TIMINGS?

Sunfall will be held on Saturday 12th August 2017. Gates open at 12pm midday to Brockwell Park, the event will run to around 10.00pm (subject to license). Night events vary; please consult each venue for accurate times.

WHAT TIME IS LAST ENTRY?

Last entry to the day event is 8pm, last entry to the night events vary between venues – usually an hour before close.

ARE THE SET TIMES AVAILABLE?

Set times for the Brockwell Park event are available here. Set times for the Night Sessions will be available at the venues. Please check our social networks for updates on the day.

WHAT DOES ONE SUNFALL TICKET GET ME?

One ticket will gain you entry into the daytime outdoor event in Brockwell Park and one night session of your choice.

WHERE CAN I BUY A SUNFALL TICKET?

Sunfall is sold out but tickets may still be available through the Resident Advisor re-sale system here. Do not buy tickets from other re-sellers or 3rd party sellers, we cannot guarantee these tickets will be genuine or have not been resold multiple times. For any other ticket enquiries please contact ticketsupport@residentadvisor.net

CAN I RE-SELL MY SUNFALL TICKET?

The Resident Advisor re-sale option is now live. Anyone unable to attend the event can now log into their RA account and put their daytime ticket or combined day-and-night ticket on re-sale there. For any other ticket enquiries please contact ticketsupport@residentadvisor.net

CAN I BUY A TICKET TO THE NIGHT-SESSIONS ONLY?

The daytime event being sold out a limited amount of night-only tickets are now available here for some of the parties.

IF I LEAVE SUNFALL, WILL I BE ABLE TO GET BACK IN?

No, there’s no re-entry. The same applies to our night events..

ON THE DAY WHERE CAN I COLLECT MY LOST PROPERTY?

Lost property will be clearly labelled on site. Please ask the staff there for more information..

ARE THERE ANY LOCKERS ON SITE?

There are no lockers on site, please try to avoid bringing large bags or any other item which may need storing whenever possible.

WILL I BE ABLE TO BRING MY OWN FOOD AND DRINK TO SUNFALL?

Not once you’ve reached the search teams, after then you cannot take food and drink onto the site – apart from one sealed plastic bottle of water. Local food and drink vendors will be available on site. No food and drink may be brought to the late night venues..

ARE DOGS ALLOWED INTO THE EVENT?

No pets are allowed on site. Assistance dogs will be permitted.

DISABILITY ACCESS DOES SUNFALL HAVE DISABLED ACCESS?

All disabled customers are welcome at Sunfall. There are a number of facilities on site to accommodate disabled customer’s needs, these vary from venue to venue. Not all disabled customer’s need use of these facilities but we will endeavor to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.

ARE FREE OR DISCOUNTED TICKETS AVAILABLE FOR LOCAL RESIDENTS?

Free and discounted tickets for local residents are available via this link. Please check availability and instructions for redemption of these tickets.

I’D LIKE TO TRADE AT SUNFALL, WHO CAN I CONTACT?

Please email info@sunfall.co.uk for more information.


Feel free to drop us a line, else some frequently asked questions are below...






Should you have any enquiries regarding the access and facilities at the festival please email

info@sunfall.co.uk